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Receptionist at Academy of Healthcare Services: Apply Now
The Academy of Healthcare Services in Edmonton, AB is currently seeking a receptionist to join their team. This position is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing excellent customer service. The receptionist will be responsible for greeting clients, answering phone calls, and scheduling appointments.
The ideal candidate for this position should have excellent communication and organizational skills, as well as the ability to work independently and as part of a team. They should be comfortable working with computers and have experience using Microsoft Office and other office software. Additionally, they should be able to multitask and prioritize their workload effectively.
Role Overview
As the first point of contact for patients and visitors, the Receptionist at Academy of Healthcare Services plays a critical role in ensuring a positive experience for all who enter the facility. They are responsible for greeting patients and visitors, answering phone calls, scheduling appointments, and handling inquiries.
The Receptionist is also responsible for maintaining accurate records of patient information, including demographic and insurance information. They must be proficient in using electronic health record (EHR) systems and other software programs to ensure that patient records are up-to-date and easily accessible.
In addition to their administrative duties, the Receptionist at Academy of Healthcare Services may also be responsible for assisting with basic clinical tasks such as taking vital signs, preparing patients for exams, and collecting lab specimens. They must have a basic understanding of medical terminology and be able to communicate effectively with patients and medical staff.
Receptionist Responsibilities
- Greeting patients and visitors
- Answering phone calls and scheduling appointments
- Maintaining accurate patient records
- Assisting with basic clinical tasks
- Communicating effectively with patients and medical staff
- Using electronic health record (EHR) systems and other software programs
- Handling inquiries and resolving issues in a professional manner.
Receptionist Responsibilities
The receptionist at Academy of Healthcare Services is responsible for ensuring smooth operation of the front desk and providing excellent customer service to students, staff, and visitors. Some of the key responsibilities of the receptionist are:
Greeting and Welcoming Visitors
The receptionist is the first point of contact for visitors to the Academy of Healthcare Services. Therefore, it is important that they greet visitors warmly and make them feel welcome. The receptionist should be able to direct visitors to the appropriate department or person, answer their questions, and provide them with any necessary information.
Answering Phone Calls
The receptionist is responsible for answering all incoming phone calls and directing them to the appropriate person or department. They should be able to handle multiple calls at the same time and maintain a professional and courteous demeanor while doing so.
Scheduling Appointments
The receptionist is responsible for scheduling appointments for students and staff with their respective instructors. They should be able to manage the schedules of multiple instructors and ensure that appointments are scheduled in a timely and efficient manner.
Maintaining Records
The receptionist is responsible for maintaining accurate records of student attendance, grades, and other important information. They should be able to manage this information in an organized and efficient manner and ensure that it is up-to-date and accurate.
Other Duties
The receptionist may be required to perform other duties as assigned by the management. These duties may include filing, data entry, and other administrative tasks.
Eligibility and Skills
To become a receptionist at the Academy of Healthcare Services, candidates must meet certain eligibility criteria. The minimum educational qualification required is a high school diploma or equivalent certification. However, candidates with a bachelor’s or associate’s degree in healthcare administration or a related field are preferred.
Apart from the educational qualifications, candidates must also possess certain skills that are essential for the role of a receptionist. Excellent communication skills are a must-have for receptionists as they are responsible for interacting with patients, staff members, and various departments. Receptionists must be able to convey information clearly and effectively, whether it is over the phone, email, or face-to-face.
In addition to communication skills, receptionists must also have strong organizational skills. They are responsible for scheduling appointments, maintaining patient records, and keeping track of office supplies. Receptionists must be able to multitask and prioritize their tasks efficiently.
Receptionists must also have a good understanding of medical terminology and procedures. They must be able to handle patient inquiries and provide basic information about medical procedures. Knowledge of medical billing and coding is also preferred.
In summary, to become a receptionist at the Academy of Healthcare Services, candidates must possess a high school diploma or equivalent certification, excellent communication and organizational skills, and a good understanding of medical terminology and procedures. Candidates with a bachelor’s or associate’s degree in healthcare administration or a related field are preferred.
How to Apply
SEND YOUR APPLICATION TO THIS EMAIL
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
Frequently Asked Questions
What is the typical salary range for a receptionist at a healthcare services academy?
The typical salary range for a receptionist at a healthcare services academy can vary depending on factors such as location, experience, and qualifications. According to Indeed, the average hourly wage for a receptionist in a healthcare services group is $13.75. However, this can range from $9.00 to $19.50 per hour, depending on the factors mentioned above.
Where can I find job openings for a receptionist position at healthcare services academies?
Job openings for a receptionist position at healthcare services academies can be found on various job search websites such as Indeed and Glassdoor. Additionally, it is recommended to check the career pages of healthcare services academies in your area to see if they are currently hiring for a receptionist position.
What is the formal job title for a receptionist working in a medical setting?
The formal job title for a receptionist working in a medical setting can vary depending on the employer. However, some common job titles include “Medical Receptionist,” “Healthcare Receptionist,” or simply “Receptionist.” The duties of a receptionist in a medical setting may include answering phone calls, scheduling appointments, checking patients in and out, and maintaining patient records.
